Draft service guide
This draft is a starting point for owner review. Add the delivery regions, carriers, costs, estimated windows, tax treatment, and final return address before launch.
Returns
Unless a product page says otherwise, contact the studio within 30 days of delivery about an unworn item. Keep original tags and packaging while the team confirms the next step.
Need help?
Email hello@vioraatelier.com with your order number and the item you would like to discuss.